Customer service representative Ingles

1 Vacantes
Publicado el 11 de mayo en

Callcenter en Managua, Managua

Descripción
  • Salario: 20.000,00 $ (Mensual)
  • Categoría: Comercial / Ventas / Atención al Cliente
  • Subcategoría Callcenter
  • Localidad: Managua
  • Activo desde: 11/05/2022
  • Jornada: Tiempo Completo
  • Tipo de Contrato: Contrato por tiempo indefinido
  • Cantidad de Vacantes: 1
  • Educación Mínima: Bachillerato / Educación Media
  • Años de Experiencia: 1
  • Disponibilidad de viajar: No
  • Disponibilidad de cambio de residencia: No



Our market-leading American Multinational Company of 13 years is looking for a Customer Service Representative to work full-time in our Managua, Nicaragua based Office. This is an exciting time to join an expanding team with great rewards and earning potential.

Essential Job Functions:

- Managing high call volume from inbound phone traffic

- Engaging with customers, listening and uncovering their needs while making recommendations and maximizing revenue for Northwest telephone answering service.

- Handling and conducting phone duties in a timely and professional manner in accordance with company policies and procedures

- Responding to customer complaints in a professional manner and attempting to resolve objections in accordance with established guidelines

- Multitasking and operating several applications.

- The ability to operate in a fast-paced environment.

- Possessing excellent verbal and written communication skills

Requirements:

- Friendly, enthusiastic, and social personality

- Self- motivated individual

- Inbound call center experience (highly desired)

- Prior experience in a startup environment is a plus

- Must be fluent in English; bilingual is an added benefit

Required Qualifications:

- High school diploma or general education degree (GED)

- Customer-centric mentality with 2-3 years of experience in a medium to high-volume call center

- Customer Service experience 3+

Compensation

- Salary starting at $550 Dollars Plus commissions

- Excellent training and training pay to get you started

- Paid holidays and time off

- Medical insurance

- Transportation

- Continued advancement opportunities


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Managua Call Center
Managua Call Center S.A. es una empresa con visión de crecimiento y que inició operaciones en Nicaragua en el año 2013. MCC está dedicada a los servicios de Call center. Empresa del sector Internet, localizada en Managua, De 51 a 200 trabajadores Localizada en Managua, Managua.
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