Customer service representative Ingles

Our market-leading American Multinational Company of 13 years is looking for a Customer Service Representative to work full-time in our Managua, Nicaragua based Office. This is an exciting time to join an expanding team with great rewards and earning potential.

Essential Job Functions:

- Managing high call volume from inbound phone traffic

- Engaging with customers, listening and uncovering their needs while making recommendations and maximizing revenue for Northwest telephone answering service.

- Handling and conducting phone duties in a timely and professional manner in accordance with company policies and procedures

- Responding to customer complaints in a professional manner and attempting to resolve objections in accordance with established guidelines

- Multitasking and operating several applications.

- The ability to operate in a fast-paced environment.

- Possessing excellent verbal and written communication skills

Requirements:

- Friendly, enthusiastic, and social personality

- Self- motivated individual

- Inbound call center experience (highly desired)

- Prior experience in a startup environment is a plus

- Must be fluent in English; bilingual is an added benefit

Required Qualifications:

- High school diploma or general education degree (GED)

- Customer-centric mentality with 2-3 years of experience in a medium to high-volume call center

- Customer Service experience 3+

Compensation

- Salary starting at $550 Dollars Plus commissions

- Excellent training and training pay to get you started

- Paid holidays and time off

- Medical insurance

- Transportation

- Continued advancement opportunities